right of withdrawal

right of withdrawal

Please note that once an order has been placed it cannot be edited or canceled prior to delivery.

All orders are processed immediately to ensure timely delivery.

What does the customer have to do for a refund?

To return your item, please let us know by sending an email to info@evermemory.de about your decision. After that, the items must be returned at your own expense to our International Returns Center: Sebastian Bahrke, Grüner Weg 41, 59302 Oelde, Germany.

Who bears the costs?

The buyer bears the costs of the return.

When can the customer expect a refund?

A refund will take place within 14 days after arrival of the return in the form of a refund of the originally selected payment method.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days in the form of a repayment, on which we received the notification of your cancellation of this contract. We can refuse the repayment until we have received the goods back. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

We only accept returns that are in perfect & unused condition.